Delivery Policies and Conditions
All deliveries are within the United States. Delivery is free within the Continental U.S. Call for fees for
Alaska and Hawaii deliveries. International orders can be delivered to U.S. based freight forwarders.
We are not responsible for product once it reaches the international forwarding location. Call or email
for details. Please call for special delivery requests. Standard delivery is curb-side . White glove delivery
can be selected at check-out, with additional fees applied.
Mattress Delivery Options:
Standard Curb-Side Delivery:
•Free within Continental U.S.
•Your mattress or mattresses will be delivered and unloaded at the front door of your home or building
• Mattress set(s) ship out within 48 hours of order payment if in stock. If the product is not in stock, we must order your mattress and can take anywhere from 2-5 weeks to receive your mattress. Mattresses over 3 weeks will be notified of expected time of delivery. We try and get the mattresses sooner, but because we can get lower prices it sometimes can take that extra 2 weeks to get your purchased shipped. You will receive a call from the shipping company to schedule a time that works best for you once the mattress has been shipped.
White Glove Delivery:
• Your mattress will be brought into your home by the delivery driver. The delivery driver will unpack
and set up in the desired room. Deliveries can be made up to 2 flights of stairs. Minor assembly may
take a half to full hour. The packaging materials will also be removed and discarded on your behalf.
• Approximate shipping times are the same as standard curb-side delivery.
•Call 407-749-8449 to check delivery time for your area.
•As part of your White Glove Delivery service, your old mattress will be removed and discarded free of
The delivery driver(s) will specify a delivery date and an estimated time period in which the mattress
will arrive. Delivery is subject to a rescheduling fee if the purchaser is not available on the agreed
upon delivery date. Specific delivery dates and times may be requested but not guaranteed. It is the
purchaser’s responsibility to make arrangements with a responsible party to accept the delivery if he or
she cannot accept during the scheduled time period.